Rapid Technologies
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Downtown Fresno
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Your IT Service Provider

Allow Rapid Technologies to keep your information systems operating at peak efficiency and effectiveness. We offer phone, remote, and onsite support during regular business hours with immediate emergency support on standby 24/7/365. Additionally, Rapid Technologies offers continuous server and application hosting as well as remote monitoring and management from our data center facilities.
From standard, repetitive tasks to large scale project implementation, we rely on the Autotask Service Desk application to manage every IT aspect through to completion. Along with the Autotask Endpoint Management remote monitoring and management tool, we also ensure that your data is protected using Webroot enterprise and internet security. Often, we can assess and fix your problem remotely in minutes, saving the time and cost of sending a technician out to you. When something does go wrong, we are experts in data recovery and business continuity using Datto, Gilware, and Carbonite solutions.

Our technicians are the experts so you don't have to be.

Rapid Technologies is your leading managed service provider between Fresno and Bakersfield, California. We offer enterprise-level services for small and medium sized businesses through our knowledgeable, relationship-oriented team.
We work with you to identify current strengths and vulnerabilities and develop a plan for consistency and strategic improvement of your electronic communication, record-keeping, and shared resources.

The following are just a few of the services we offer:
  • Remote/On-Site technician or engineer services
  • Hardware/PC installations
  • Network infrastructure design and implementation
  • Business and technology strategy consulting
  • Vendor management
  • Personalized support implementation
  • Server and application hosting
  • Onsite and remote server management
  • Proactive network monitoring
  • Email hosting and support
  • Anti-Virus /Perimeter security
  • Application support – Production, custom, and legacy
  • Proactive system maintenance
  • Disaster recovery and business continuity plans
All services and packages can be tailored to suit individual requirements.

Systems Audit and Management

Sometimes what you don't know can hurt your business. Monitoring your server and computer systems can avoid and mitigate problems before they occur. Having a strategy to support growth and scaling that is proactive rather than reactive brings long-term return on investment. We provide enterprise-level monitoring and security services for your information systems. We provide you with regular reports to let you know how your systems are running and offer prompt support for any issues discovered.

We can work with you and your current vendors to review present agreements and negotiate better terms, prices, or services. We can work with vendors directly reporting problems and seeking resolution, scheduling service or upgrades, and planning for scale or location changes. Regular meetings with leadership can provide a review of network health, IT services provided, equipment inventory, and IT budgeting performance. Through regular discussion and communication, future projects and expansion can be planned and implemented on-time and on-budget.
Let Rapid Technologies manage your overall IT structure from design to implementation. We maintain, set up, update and troubleshoot any information technology components you need for your business. Our advanced remote monitoring and management (RMM) tools and highly skilled technicians can provide a virtual IT professional, maintaining many aspects of your mission critical applications remotely.
  • Sonic wall appliances
  • Barracuda spam filters
  • Laptops, notebooks, and tablets
  • Server
  • Network, routers and switches
  • Mobile phones
  • Datto disaster recovery appliances
  • Work Station
  • Microsoft server operating systems
  • Microsoft desktop operating systems
  • Microsoft Exchange
  • Microsoft SQL server
  • Famous software server support
  • Prophet PR3 server support
  • ProPack server support
  • Microsoft Hyper V
  • VM Ware
  • Webroot professional/AV Malware software
  • QuickBooks
  • Custom support for Legacy applications and operation systems
Server Management and Monitoring Services
  • Monitor availability, services, uptime, and overall health
  • Keep service packs, patches and hotfixes current
  • Install supported software upgrades
  • Manage logical directory structure
  • Set up and maintain user and groups, logon scripts and group policies
  • Review resource utilization - HDD, CPU, RAM and network consumption
  • Alert client to dangerous conditions: Memory running low, HDD showing signs of failure, HDD running out of disk space
  • Check print queues and event logs - identify and resolve any potential issues
  • Manage Exchange server users/mailboxes (if applicable)
  • Monitor active directory replication (if applicable)
  • Manage SQL server (if applicable)
  • Run defrag and check disk on all drives
  • Maintain servers during scheduled off times
  • Configure Remote management tools
  • Verify backup program for consistency, continuity
Computer Services
  • Update operating systems and applications
  • Check for hardware/driver errors and Firmware Updates
  • Review resource utilization - HDD, CPU, RAM and network consumption
  • Configure remote management tools
  • Maintain user accounts
  • Review hard drive free space, services, uptime, and overall health
  • Review hardware and software alerts
  • Review antivirus and system security solutions for malware/virus attacks
  • Keep service packs, patches and hotfixes current
  • Run defrag and check disk on all drives
  • Install supported software upgrades
  • Educate and correct user errors (deleted files, corrupted flies, etc.)
  • Alert Client to dangerous conditions: Memory running low, HDD showing signs of failure, HDD running out of disk space
  • Check event logs - identify and resolve any potential issues
  • Verify backup program for consistency, continuity